Video game controllers are built to last. That’s been one of the age old rules ever since Nintendo set the standards for the whole industry back in 1983. And for the most part, hardware developers have stayed true to that rule. But apparently nobody told Microsoft as the Xbox’s ongoing stick drift dilemma continues.
It’s clear that fans aren’t happy with the state of their Xbox controllers. Last April, Microsoft came under fire as it was sued for knowingly selling faulty controllers. According to the plaintiff, Microsoft made efforts to not disclose a defect that it was wholly aware of. And now another case has been opened that targets several more of its products.
The on-going stick drift battle
Stick drift is a colloquial term used to describe a controller’s analog stick moving on its own. This was also a common defect with the Switch Joycon, but Nintendo made a great effort to amend it. The Japanese tech giant offered to fix everyone’s Joycons for free.
Even though the regular Xbox One controller is by no means flawless, it’s the Elite controller that has gamers particularly frustrated. Despite being branded as Microsoft’s premier controller and costing $140, it is seemingly not well made. The analog sticks are clunky, often slip out of place, and can suffer from severe stick drift.
As for how Microsoft intends to address these concerns, it’s unclear. History suggest it isn’t necessarily an anti-consumer company, but it has ignored this problem for several years now. If it wants to avoid paying out for free repairs, I’d suspect Microsoft will try to spin the case in its favor.
The worst thing of all is that the Xbox Series X will support current-gen controllers. This is great for consumers but makes it especially important that the stick drift issue is addressed. If early adopters of the Series X go into next-gen using a broken controller there’s going to be an uproar.