Dragon Age Inquisition: How to Fix the Black Screen Bug

Dragon Age

A large amount of players are having issues with the freshly released Dragon Age Inquisition. This vastly spread bug happens upon launch, after the BioWare logo, and it will most likely make the game go into a full black screen. This bug prevents the game from loading the upcoming content, menu and interface, allowing players to simply see their in-game cursor and a short sample of the theme song. After awhile, the game simple crashes and it can only be closed with the task manager. There are currently several possible fixes for this bug but none will guarantee a definitive fix. In the meanwhile, BioWare has confirmed that they’re investigating the issue.

Fix 1. Run Inquisition in Window Mode

For some reason, running Inquisition in window mode can magically solve the black screen bug, allowing players to normally run the game. To make your Inquisition go into window mode, you must click ALT+ENTER, upon the BioWare logo display. Keep spamming these two keys until the game obeys your command.

Fix 2. Update your Graphic Drivers

A lot of players have reported that updating their graphic card drivers have totally fixed this issue. If you don’t have an automatic driver check-up, then visit your graphic’s brand website and download the latest drivers: AMD Drivers; Intel Drivers; NVIDIA Drivers.

Fix 3. Run Inquisition in Compatibility Mode


A few players stated that running Inquisition in compatibility mode helped solving this issue. To enable this solution, right click on Inquisition’s start up icon and enable the compatible mode with your current operating system (OS). The most probable path should be this one: “C:\Program Files (x86)\Origin Games\DragonAgeInquisition.exe”.

Fix 4. Reinstall DirectX 11

DirectX can affect the performance of any game, so make sure that your DirectX 11 is not corrupted in any way. To correctly reinstall the drivers you should first uninstall them, then reboot your machine and finally download a fresh setup from an official source, like Microsoft. You can download DirectX 11 here.

Fix 5. Upgrade your CPU

BioWare has stated that Inquisition has incompatibility issues with 2-core CPUs and it will hardly run in machines using those same CPUs. Check the game’s minimum requirements here and verify if your machine needs an urgent upgrade in order to run this game. Note: This issue is affecting some players with 3-core and 4-core machines as well.

If none of these solutions were useful, then all you can do is wait for an official fix, or check out our in-depth guide on how to fix Dragon Age: Inquisition crashes and problems.

Update (22/11/2014):

Fix 6. Disable your Antivirus

Apparently, some anti-virus programs, such as Avast, are having conflicts with the game. Completly disable your antivirus before launching Dragon Age Inquisition.

Update (29/12/2014):

Fix 7. Disable TeamViewer

If you use this software, then make sure to close it before running the game. It seems to have massive interferences with Inquisition.

How to Fix Dragon Age: Inquisition Crashes, Freezes, Controls and Other Problems

Dragon Age

The launch of the highly anticipated Dragon Age: Inquisition is finally upon us and most of the fans of the series are already experiencing the game to the maximum. However, there are quite a few who run into all sorts of problems when it comes to the game: Dragon Age: Inquisition crashes, freezes, stutters and seems to have impossible controls.

We’re here to try and help you get things sorted out and get the full experience, and we’re sharing below some possible fixes and tweaks for Dragon Age: Inquisition that will hopefully get you rid of the crashes and other in-game problems.

First of all, before attempting anything else, there are a few things that you should do by default:

– make sure that you have the latest graphics card drivers installed, as well as updates for all your drivers, especially the sound drivers.
– make sure that your computer meets the minimum requirements to run the game. Depending on where you’re at, you should lower the settings to get an improved performance.
– Reinstall Uplay if that’s the platform you have your game on. Many players have reported that a simple re-install of Uplay fixed their problems.

If these basic fixed don’t do the trick for you and you’re still experiencing Dragon Age: Inquisition crashes and problems, let’s get a bit more into depth:

If you get the DirectX crash report, you will have to lower the game’s settings. If you can’t get into the game, go to Documents\BioWare\Dragon Age Inquisition\Save (or whatever folder you have the game installed to) and open the ProfileOptions_profile file with notepad. Change all the settings that have a number above 1 to 1, save the file and reload the game.

Alternately, if this doesn’t fix the problem, you might want to re-install or install the Visual C++ Redistributable for Visual Studio 2012 Update 4 which can be found here.

If the game fails to start, make sure that you install the .Net Framework or update it. If this doesn’t fix the problem, check the game’s integrity or re-install it.

If your copy of Dragon Age: Inquisition stutters a lot, it might be because there’s a default cap of 30FPS. You can increase that by creating a shortcut to the game launcher (the .exe file) and add the following line to the end:

“-GameTime.MaxSimFps 60 -GameTime.ForceSimRate 60+”

This will increase the FPS rate and it should fix any stuttering and poor performance, especially during the cutscenes.

If you get a black screen when trying to run the game and you have Windows 8 installed, try running it in Windows 7 compatibility mode – this might fix your problem!

For now, these are our recommended fixes for Dragon Age: Inquisition, but we’re working hard to find new ones for you and as soon as we have them, we’ll share the tips with you in this article. If you have other suggestions, don’t hesitate to let us know!